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Telephone Support

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20 Shelldale Cres
Guelph, ON
N1H 1C8
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Distress Line: 519-821-3760
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Distress Line (dependent on volunteer availability): Daily 8am-10pm
LGBTQ+ Support Line (dependent on volunteer availability): Daily 8am-10pm
Application
Call

Eligibility / Target Population
People in need of supports

Fees
Free

Languages
English

Area Served
Guelph and Wellington County

Description of Services:
Support provided by telephone

Distress Line: Trained support by volunteers for people experiencing emotional distress, including feelings of stress, loneliness, hopelessness, or being overwhelmed

LGBTQ+ Support Line: Accessible by phone or text * trained inclusive support by volunteers for LGBTQ+ people or for people who are questioning their identity or sexuality

TeleConnect Line: Daily calls by trained volunteers to offer support and social connection * emotional support, conversations, reminders and prompts

Seniors Offering Support: Senior volunteers offering peer support * discussions and conversations
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Last Updated: Sep 18, 2025: Suggest an edit