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Patient Experience

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800 Commissioners Rd E
London
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519-685-8500 ext 52036
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Switchboard and Emergency Departments: Daily 24 hours
Administration: Mon-Fri 8:30am-4:30pm
Application
Call or visit website * comments submitted online receive a response within one business day

Eligibility / Target Population
Patients and their families

Fees
Most services covered by OHIP

Languages
English ; French

Language Notes
Interpretation available at most locations

Area Served
London and Middlesex

Description of Services:
Specialists facilitate compliments, complaints, and conflicts to a reasonable outcome as a mediator between the patient/family and the health-care team * information on rights and responsibilities
Last Updated: Jan 7, 2026: Suggest an edit