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CultureLink Settlement and Community Services - Toronto - Crossways Mall

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The Crossways Mall, 2340 Dundas St W Suite 301
Toronto, ON
M6P 4A9
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416-588-6288
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Fax: 416-588-2435
iconPath reception@culturelink.ca
iconPath www.culturelink.ca
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Office: Mon-Fri 10 am-6 pm
Last update: Oct 15, 2025: Suggest an edit
Application
Call or email to request an appointment; or walk in appointments available
Eligibility / Target Population
Varies according to program; contact organization for information
Fees
None; contact organization for information
Languages
English ; French ; American Sign Language ; Arabic ; Bengali ; Cantonese ; Czech ; Farsi ; Filipino ; Gujarati ; Hindi ; Hungarian ; Mandarin ; Pashto ; Polish ; Portuguese ; Punjabi ; Russian ; Sinhalese ; Slovak ; Somali ; Spanish ; Tamil ; Tibetan ; Urdu
Accessibility Note
Fully accessible - Designated parking at entrance - underground parking ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Description of Services:
Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers
  • one-on-one settlement counselling and referrals
  • help with filling out forms; assistance with immigration status
  • orientation sessions and workshops
  • culturally sensitive services for the Roma community

Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)
  • for Permanent Residents and Convention Refugees
  • newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
  • orientation workshops, one-on-one settlement services; community referrals
  • employment support services; career mentoring and networking events
  • individualized action plan, settlement information and referral, group activities
  • citizenship education circles; English conversation circles
  • Newcomers Explore and Appreciate Toronto (NEAT)

Newcomer Mental Health Program
  • one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
  • referrals to appropriate community programs and resources
  • group activities that provide coping strategies, support, skill-building and self-help opportunities

Cybersecurity Training - IT Security Bridge Training
  • for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
  • training for a Cybersecurity Fundamentals Certificate
  • mentoring, networking, and help with resumes and interview preparation
  • providing a personalized job search plan, labour market information, networking


Services and Programs:
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Last Updated: Oct 15, 2025: Suggest an edit