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Finding Your Way/MedicAlert Program

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435 Windermere Rd
London, ON
N5X 2T1
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519-680-2404
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Toll-Free: 1-855-581-3794 (MedicAlert)
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Office: Mon-Fri 8:30am-4:30pm
MedicAlert Emergency Hotline: Daily 24 hours
Last update: Aug 7, 2025: Suggest an edit
Application
Call * no referral required

Eligibility / Target Population
People with Alzheimer's disease and other dementias, and their caregivers

Fees
See MedicAlert website for details

Contacts
Susan Oster - Public Education Coordinator
519-680-2404 ext 233 * susan.oster@alzswp.ca

Languages
English ; French, Portugese, Italian, Tagalog, Spanish, Cantonese, Mandarin, Punjabi, Urdu, Arabic, Tamil

Language Notes
Finding Your Way available in many languages * MedicAlert available in English and French

Area Served
London and Middlesex County

Description of Services:
Finding Your Way - multicultural safety awareness program for persons with dementia * intended to raise awareness of risks of people with dementia going missing and prevent such incidents * resources on a number of safety-related topics * available in multiple languages

Medic-Alert Foundation- Nation-wide program * provides emergency contact information and critical health information about registered participants * participants wear engraved identification * emergency 24-hour hotline staffed by medically trained specialists * 24/7 access for emergency responders to subscriber information

Call toll-free number to sign up, update record or for more information * Include recent photo with registration
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